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Mission
statement
Penny Farthing Cycles - where old fashioned service and
tradition meets new world technology.
- To
assist every customer with their selection of bicycles &
accessories and fully cater to their individual needs;
- To
ensure that all bikes are sold fully assembled, be safe
& roadworthy in line with Australian Safety Standards;
- To
maintain & operate a fully equipped workshop, be able to
repair and service all bicycles sold on our premises employing
only skilled assemblers & mechanics;
- To
ensure that all our products have suppliers and manufacturers
back-up service & warranty;
- To
give awesome service, listen to all concerns, and endeavour
to resolve any issues quickly, fairly and equitably.
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